Best Practices

MRA’s Recommended Best Practices for Survey and Opinion Research

MRA’s one-page reference documents feature critical, current guidance vetted by industry leaders and MRA volunteers. The best practices documents are designed to help survey and opinion researchers legally and ethically navigate the increasingly complex relationship between researchers, respondents and regulators.

• Internal Do-Not-Contact Lists
• Calling Cell Phones
• ADAD, IVR, & Robopolling
• Designating a Privacy Contact Person
• Caller Identification
• Wireless Data Security
• Faxes
• Screening Employees
• Data Disposal
• E-mail
• European Union Data Directive
• Telephone Call Monitoring
• A Privacy Policy
• Financial Privacy
• Creating Subject Lines for E-mails

These Best Practices will be added to and updated.

Disclaimer
The information provided in these best practice documents is for guidance and informational purposes only. It is not intended to be a substitute for legal advice. MRA advises all parties to consult with private legal counsel regarding the interpretation and application of any laws to your business.