Program Overview

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Monday - Nov 1, 2010
4:00 PM - 7:00 PM Registration
Tuesday - Nov 2, 2010
7:00 AM - 7:00 PM Registration
7:00 AM - 8:00 AM Breakfast
8:00 AM - 12:00 PM Business Leaders Forum
LaToya R. Lang, JD, MRA
Jonathan Weselake, Covertmetrics Inc.
Effective Data Visualization Course
Naomi B. Robbins, NBR
Social Media Course
Eric Schwartzman, Schwartzman & Associates, Inc.
12:00 PM - 1:00 PM Lunch in Expo
12:30 PM - 1:00 PM Membership Meeting
1:00 PM - 2:00 PM Keynote
Robert M. Groves, U.S. Census Bureau
2:00 PM - 2:30 PM Expo Break
2:30 PM - 3:45 PM Business Leaders Forum
Kim Larson, PRC, Information Alliance
Effective Data Visualization Course
Naomi B. Robbins, NBR
Social Media Course
Eric Schwartzman, Schwartzman & Associates, Inc.
4:00 PM - 5:00 PM Speed Networking
5:30 PM - 6:30 PM Newbie Social
6:30 PM - 8:30 PM The Celebration
Wednesday - Nov 3, 2010
8:00 AM - 5:30 PM Registration
8:00 AM - 9:00 AM Breakfast in Expo
9:00 AM - 10:00 AM Keynote Panel: Separating the Wheat from the Chaff: The Nitty Gritty of Social Media Monitoring
Valery Miftakhov, McKinsey & Company
Barry deVille, SAS Institute
Christopher Ahlberg, Ph.D., Recorded Future
Rob Key, Converseon
Eric Schwartzman, Schwartzman & Associates, Inc.
10:00 AM - 10:45 AM Expo Break
10:45 AM - 11:45 AM Keynote: Fact or Fiction About Today's Media Landscape: What Do You Know About Today's Media Consumer?
12:00 PM - 1:00 PM Lunch with a Twist
1:15 PM - 2:15 PM Creating Powerful Consumer Insights and Turning them Into Action: The Best Buy Journey
Julie Beth McFall, Ph.D, Best Buy
Insights on Insights
Julian Cohen, Beam Global Spirits & Wine Inc.
Physician Payments and Reporting Requirements in Healthcare Marketing Research: A Primer on U.S. State and Federal Legislation
Dan Fitzgerald, GfK Healthcare
So What? The Implication of Consumer Perception on Product Optimization
Mona Baker Wolf, The Wolf Group
2:30 PM - 3:30 PM An Investigation into U.S. Consumers' Perceptions and Intentions Towards Travel to Mexico
Gregory Dunn, Ypartnership
Call Center Best and Worst Practices from the Client’s Perspective
Kelly Sedemund, Mitchell International's AutocheX Division
Customer Defection Research: Determining Why Customers Leave and What to do About It
Jacob Mays, Office Depot
Tapping Into Your Enthusiasts to Conduct Research
Tim Cupp, Porsche Cars North America
3:30 PM - 4:15 PM Expo Break
4:15 PM - 5:15 PM Evaluating New Methods for Qualitative Research: Social Media and Online Platforms
Ed Erickson, Erickson Market Research
Paul Rubenstein, Ph.D., Accelerant Research
Illuminating Emotional Drivers of Consumer Behavior
Edward Chao, Emotion Mining Company
LinkedIn is Dead, Long Live LinkedIn!
Sean Campbell, Cascade Insights
Scott Swigart, Cascade Insights
Proprietary Panel Power
Chris Moodhe, Guitar Center, Inc.
Thursday - Nov 4, 2010
8:00 AM - 1:00 PM Registration
8:00 AM - 9:00 AM Breakfast in Expo
9:00 AM - 10:00 AM Buzz Session: Controlling the Sociable in Social Media: A Workplace Guide
LaToya R. Lang, JD, MRA
Buzz Session: How Are You Improving Your Qualitative Technologies?
Joe Anderson, PRC, Lighthouse Research & Development, Inc.
Buzz Session: Social Media Research Guidelines
Jim Longo, PRC, iTracks
Annie Pettit, Conversition Strategies
Patrick Glaser, MRA
10:00 AM - 11:00 AM Expo Break
11:00 AM - 12:00 PM Keynote: ISO: Is it the Right fit for Me and My Company?
Owen Jenkins, Kadence International
Peter Milla, CIRQ
12:15 PM - 1:15 PM Awards Lunch