October 2009 | Volume 47 No. 10

Sample is Not a Commodity

The Internet has made it easier than ever to assemble a group of people for any particular purpose. That ease sometimes implies that anyone can do it. But just because it’s possible to build a mechanism that enables people to participate in a survey, it doesn’t follow that the company assembling the participants actually has the core competency when it comes to finding the right people, directing them to the right surveys and keeping them engaged and responsive. Read more

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